Troubleshooting errors

We pride ourselves on offering top-notch customer service.  If you need help, training or run into a possible glitch, please don’t hesitate to reach out to us at [email protected]

If you have encountered an error, we apologize for any inconvenience that you may have experienced. At Wholesum, we strive to provide our users with a seamless and error-free experience, but sometimes issues may arise. If you encounter an error, please follow these steps:

  1. Take note of the error message or code displayed on the screen.

  2. Contact our customer support team at [email protected] with a detailed description of the error message or code, and any steps you took before encountering the error. Our team will work hard to resolve the issue promptly.

  3. You can also monitor the status of any outages or upcoming maintenance windows at https://status.wholesum.app. This page provides real-time updates on the status of our website and any ongoing issues.

Thank you for your patience and understanding as we work to provide you with the best possible user experience.


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